MONITORING & ANALYTICS | User Guide - Pulse ISP Billing Systems

Active Sessions Dashboard

The Sessions page provides real-time visibility into all active user connections on your network. Features Real-Time Monitoring - Auto-refreshes every 60 seconds - Shows subscriber and voucher sessions separately - Displays connection type (PPPoE vs Hotspot) - Live data usage and uptime tracking Session Information Each session row shows: | Column | Description | | ---------------- | ------------------------------------- | | Client | Subscriber name or voucher code | | Identity | Connection type badge + IP address | | Plan Details | Plan name and router name | | Data | Upload and download usage | | Uptime | Session duration (days/hours/minutes) | | Manage | Disconnect button | | | | Actions - Disconnect — Forcefully terminate a session via RADIUS PoD - Clear Stale Sessions — Remove duplicate/orphaned sessions - Refresh — Manual refresh of session data Auto IP Discovery The system automatically discovers and stores framed IP addresses for sessions that don't have one yet. This runs silently in the background after sessions load. Stats Cards - Active Connections — Total online (subscribers + vouchers) - Total Data Usage — Combined upload + download - Total Upload — All upload traffic - Total Download — All download traffic

Last updated on Jul 24, 2026

Revenue Hub

Track your ISP's financial performance with the Revenue Hub dashboard. Features - Total Revenue — All-time earnings - Period Filtering — Filter by date range (today, this week, this month, custom) - Payment Breakdown — See revenue by payment gateway - Transaction History — Detailed list of all payments - Export — Download revenue reports as CSV Metrics | Metric | Description | | ---------------------------- | -------------------------------------- | | Gross Revenue | Total payments received | | Net Revenue | After gateway fees | | Active Subscribers | Currently paying customers | | Average Revenue Per User | ARPU calculation | | Collection Rate | Percentage of billed amounts collected | Payment Methods View revenue split across: - Paystack (cards, bank transfers, USSD) - Flutterwave (cards, mobile money) - M-Pesa (mobile money) - Manual payments (cash, bank deposit)

Last updated on Jul 24, 2026

Router Health

Monitor the health and performance of all your MikroTik routers from a single dashboard. Features - Online/Offline Status — Real-time connection status - Latency Monitoring — Ping response times - System Resources — CPU, memory, disk usage - Uptime Tracking — Router uptime since last reboot - Alerting — Notifications when routers go offline Health Checks A cron job runs every 5 minutes to check router health: 1. Pings the router through the WireGuard tunnel 2. Checks API connectivity 3. Retrieves system resource usage 4. Updates the dashboard with results Status Indicators | Status | Color | Description | | ----------- | --------- | ------------------------------ | | Online | Green | Router is responding normally | | Warning | Yellow | High latency or resource usage | | Offline | Red | Router is not responding | | Unknown | Gray | No health data yet | Actions - Re-onboard — Re-run the provisioning script - View Logs — Check router system logs - Ping Test — Manual connectivity test - Config Push — Push configuration updates

Last updated on Jul 24, 2026

Usage Reports

View detailed data usage reports for individual subscribers. Daily Usage Each customer's daily usage is tracked and stored: - Total Upload — Data sent by the customer - Total Download — Data received by the customer - Total Usage — Combined upload + download - Date — Usage date Access 1. Go to Customers → Select a customer 2. Click Usage tab 3. View daily usage chart and table 4. Filter by date range Data Collection Usage data comes from RADIUS accounting Interim-Update packets sent by the MikroTik router every 5 minutes. The system aggregates this into daily totals. Export Download usage reports as CSV for billing or record-keeping.

Last updated on Jul 24, 2026