Adding Customers

Manual Addition

1. Go to Customers → Add Customer

2. Fill in the form:

   • Full Name — Subscriber's name

   • Username — Used for PPPoE/Hotspot login

   • Password — Authentication password

   • Phone — Contact number

   • Email — For self-service portal access

   • Connection Type — PPPoE or Hotspot

   • Plan — Select a bandwidth/pricing plan

   • Billing Period — Daily, Weekly, Monthly

3. Click Save

The system will:

• Create the customer record

• Provision the MikroTik with appropriate queues

• Send welcome email/SMS (if configured)

• Activate the subscription

Bulk Import

For adding multiple customers at once:

1. Go to Customers → Import

2. Download the CSV template

3. Fill in customer details

4. Upload the completed CSV

5. Review and confirm

By the end of this, you would have had your customers either imported or created in your PulseISP Billing Systems